1. What info will Eerra collect?


We collect info from you when once you sign up or subscribe to our newsletter, respond to a survey or fill out a form.


When ordering or registering on our website or via different products, as applicable, you will be asked to enter your name or e-mail address. You may, however, visit our website and use other products anonymously.


We might collect the location in order to provide location-based priority as per language and nearby product selection.

We collect info that simply you speak or write into a Eerra dialog window. We do not use the info we collect from you to spot you as an individual. Eerra ne’er stores or keeps personally specification info on any user. We do collect personal info to boost the Services as described below.


  1. What can we use your info for?


Any of the data we collect from you may be used in one of the following ways:


– To boost customer service Your info helps us more effectively answer to the customer service requests and support needs.


– To send periodic emails We might use your email address to ask for feedback or inform you of product news and opportunities. In any such communication we are going to continually provide a method to opt out of future communications.


– To personalize your experience Your info helps us to better respond to your individual needs


– To offer you better choices based on your geographical location E.g., when you ask Eerra Assistant to find a good dress or that footwear you were looking for, the Assistant needs to know where you are at the moment


– To provide, maintain, protect, and improve our services and develop new ones Your feedbacks continuously inspire us to boost our services


  1. Do we use cookies?


Yes. Cookies are small files that a website or its internet service provider transfers to your computer drive through the net Web browser (if you allow) that allows the sites or service providers systems to acknowledge your web browser and gather and remember certain info.


We use cookies to grasp and save your preferences for future visits and compile data regarding website traffic and web site interaction so that we can provide higher web site experiences and tools within the future. We might contract with third-party service providers to assist us in higher understanding our website users & visitors. These service providers are not permitted to use the data collected on our behalf except to assist us conduct and improve our business.


  1. Do we disclose any info to outside parties?


Eerra don’t sell, trade, or share to outside parties your personally specifiable info. This doesn’t include trusted third parties who assist us in operation our web site, conducting our business, or servicing, as long as you give us your consent to transfer your personally identifiable info to outside parties and so long as those parties agree to keep this information confidential. We may also release your info when we believe release is appropriate to comply with the law, enforce our website policies, or protect ours or others rights, property, or safety. However, non-personally identifiable user info may be provided to other parties for marketing, advertising, or other uses. For example, when you ask Eerra Assistant to update your Facebook status, we provide Facebook with the information you gave us in order to fulfill your request. Information collected by the third-party applications provider is ruled by their privacy policies.


  1. Usage License


You agree that Eerra retains all rights, title, and interest within the Services, as well as all intellectual property rights related thereto. You agree not to remove, alter, or otherwise obscure trademark, copyright or different proprietary rights notices contained among or displayed by the Eerra.



  1. Personal, Non-Commercial Use


You may use the Services only for your own personal, non-commercial use. Unless expressly authorized by Eerra in writing, you may not: – market, copy, distribute, resell, or otherwise offer the Eerra to any other individual or entity, communicate in any way the results of any product testing, competitive benchmarking or other product evaluation outside of your own organization; – use the Services for any other commercial or competitive reasons.



  1. When encountering malfunctions


If you experience a problem with the Eerra Services, please contact Eerra customer support (at support@Eerra.com) so that we could try to resolve the problem. We will make every reasonable attempt to resolve any issues you may have with the Eerra Services.



  1. Lawful Purpose


You may use the Services only for lawful purposes. You are responsible for compliance with all federal, state, and local law applicable to your use of the Services, whether you use it from the United States or any other country. Eerra’s Services shall not be used to display, support, develop, supply or market the physical effects of violence (including, without limitation, blood, gore and organs) on humans or human-like characters, explicit sexual content, sex crimes, disparagement of ethnic or religious groups, racial epithets, profane language or hate speech.



  1. Usage While Driving


Usage of the Eerra while driving or performing any other potentially dangerous activity which requires your attention may be distracting and unsafe for you and other people on the road, and is discouraged. Usage of the Services that involves typing on or looking at the device while driving or performing any other potentially dangerous activity is prohibited. It may also be illegal in your area.



  1. Not for Emergency Use


You acknowledge and agree that the Services are neither intended nor suitable for urgent emergency use, and that you will not use it for emergency purposes.



  1. Voluntary Submissions to Eerra


If you are using Eerra Services on a platform with the ability to select a “Send Feedback” (or similar) option, you acknowledge that any submission that you make to us from Eerra’s “Send Feedback” feature becomes the property of Eerra, including all intellectual property rights therein. By using this feature, you agree to assign upon transmission to Eerra all rights, title and interest (including all intellectual property rights therein) in such submission, and Eerra may use such submission in any way and for any purpose. However, we will not use your name or any other personal information without obtaining your express permission in advance.


You agree not to submit any information or materials which would subject Eerra to any licenses or obligations if we were to use them. By sending us a submission, you are representing that you are the sole and rightful owner of the submission, and that to the best of your knowledge, no other third parties have any claim to your submission.


This section shall survive the termination of these Terms and Conditions as defined below.


  1. Third Party applications and content




In order to deliver the Services to you, Eerra invokes a number of third-party applications which were not developed by Eerra, i.e. browser, email and SMS programs, calendar, and other applications. The Services send information that you speak to these applications but do not perform these functions. Eerra cannot take responsibility for any functionality, content, suitability, privacy, support or other attribute of those applications or the content they may request from or deliver to you. Your use of those applications, including when you access them via the Services, is governed by any license agreements you may have entered into with their respective vendors.


We cannot guarantee that web searches or other queries you submit via the Services will not result in displaying content or links to content that you may find objectionable, offensive, or otherwise inappropriate. Such content is not within our control.


  1. Third party links




Occasionally, at our discretion, we may include or offer third party products or services through our website and other services. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites.



  1. Fees, Costs, and Other Expenses


You are solely responsible for any and all costs you incur as a result of your usage of the Services.



  1. No Warranties


The Services are provided “as is”, without any express or implied warranty or support. We make no claims as to response time, or whether a response will be offered. Speak it makes no representation as to the suitability of the Services for any purpose, and shall not be held liable in any way for any consequences or damages that may arise through its purchase, download or use.


You agree that you use the Services at your own discretion and risk, and that you are solely responsible for any and all harm and damages incurred through using the Services.

We offer competitive prices on our product range.

With sites in 5 languages, we ship to over 200 countries & regions.

Pay with the world’s most popular and secure payment methods.

Round-the-clock assistance for a smooth shopping experience.

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